Frequently Asked Questions
Everything you need to know about our premium home air purification solutions.
How often should I replace my air purifier filters?
For optimal performance, we recommend replacing your Blueair filters every 6 months when used 24 hours a day. Your unit's filter indicator will light up when it is time for a change.
What is your shipping policy for domestic orders?
We offer free standard shipping on all orders over $50 within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.
What is the Blueair return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus any shipping fees.
Do your air purifiers come with a warranty?
Yes, all Blueair purifiers come with a standard 1-year limited warranty. You can extend this to a 5-year warranty by registering your product on our website within 60 days of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through Affirm for qualifying purchases.
Are Blueair purifiers effective against viruses and bacteria?
Yes, our HEPASilent technology is designed to capture 99.97% of airborne particles down to 0.1 microns, including pollen, dust, mold spores, bacteria, and viruses.